Frequently Asked Questions

We’ve compiled the most common questions and answers so you can quickly and easily access essential information.

General Questions

  • In which areas do you offer your services?

    We provide transport solutions throughout Hungary and all across Europe, including domestic and international shipping.

  • What types of goods do you transport?

    We handle dry palletized goods, refrigerated items, oversized loads, and express shipments. We transport any shippable goods to the designated destination.

  • What vehicles do you use for transportation?

    From vans to articulated trucks, we utilize a range of vehicles to ensure the best solution that matches the needs of each shipment.

  • What is your main strength in the market?

    Our key strengths are consistent communication, flexibility, reliability, and punctual delivery. We always prioritize meeting our clients' needs to the fullest extent.

  • How can I request a quote?

    You can request a quote by phone, email, or by filling out the quote request form on our website. We will send you a personalized offer within 24 hours.

Domestic Transportation

  • What types of goods can you transport domestically?

    We handle both dry and refrigerated goods for domestic shipments, covering both partial and full loads.

  • How long does it take for goods to reach their destination?

    Our domestic shipments are delivered within 36 hours to any location in the country.

  • What types of vehicles do you use for transportation?

    We use a range of vehicle types, from vans to articulated trucks, selected based on the size and requirements of the goods and shipment.

  • How can I request a quote for domestic transportation?

    You can request a quote via phone, email, or through the quote request form on our website. We guarantee a response within 24 hours.

International Transportation

  • What geographic areas do you cover?

    Our service covers all of Europe.

  • What types of goods do you transport?

    We handle both partial and full loads, including dry, refrigerated, and frozen goods.

  • How can I request a quote?

    You can request a quote via phone, email, or through the quote request section on our website.

  • What is the transit time for international shipments?

    Transit time depends on the destination of the shipment, but we can provide an accurate estimate based on your specific requirements.

Oversized Transport

  • What are the characteristics of oversized shipments?

    Oversized shipments include goods that exceed standard dimensions, such as length, width, height, or weight.

  • What permits are needed for oversized transport?

    We handle all necessary permits required for oversized transport prior to shipping.

  • How long does oversized transport take?

    The duration depends on the distance and size of the shipment. We provide an estimated timeframe based on specific requirements.

  • What types of vehicles are used?

    Our extensive fleet includes specialized trucks designed for oversized shipments.

  • How can I order oversized transport?

    You can request a quote via our contact form, by phone, or through email.

Refrigerated Goods Transport

  • What types of products can be transported refrigerated?

    We transport products requiring refrigeration, such as food, pharmaceuticals, cosmetics, and other temperature-sensitive goods.

  • What temperature range can you maintain for refrigerated shipments?

    We can set temperatures from -25 °C to +25 °C based on the specific needs of the products.

  • How do you ensure continuous temperature monitoring?

    Our vehicles are equipped with monitoring systems that record temperature data throughout the journey, ensuring consistent control.

  • What permits are required for transporting refrigerated goods?

    We handle all necessary permits and documentation prior to shipping.

  • How can I order refrigerated goods transport?

    You can request a quote via our contact form, by phone, or through email.

Express Shipping

  • What types of shipments can be transported express?

    We can transport any urgent package, including documents, products, and sensitive goods.

  • How long does it take for an express shipment to arrive?

    Express shipments typically arrive within 24 hours, though timing may vary based on distance.

  • What costs should I expect for express shipping?

    Costs depend on the weight, size, and distance of the shipment. Please request a quote for detailed pricing.

  • How can I order express shipping?

    You can place an order for express shipping via phone, email, or through our website.

Logistics Consulting

  • Why is logistics consulting necessary?

    Logistics consulting helps identify efficiency opportunities within processes, allowing you to reduce costs and enhance service quality.

  • What experience do the consultants have?

    Our experts have years of experience in the logistics and transportation industry, enabling us to provide valuable insights to our clients.

  • How does the consulting process work?

    The process begins with assessing your needs, followed by conducting analyses and providing recommendations to optimize your processes.

  • Is there an option for personalized consulting?

    Yes, our consulting is tailored to meet your business's specific needs and objectives.

  • What types of businesses is consulting recommended for?

    Our service is available to businesses of all sizes, from small enterprises to larger companies looking to optimize their logistics processes.

Storage

  • What type of goods can be stored with us?

    Any type of goods that can be moved using a forklift or a manual pallet jack. This generally includes palletized goods, but also items such as furniture, machinery, and other objects that can be handled using warehouse methods.

  • How long can goods be stored?

    Our warehouse offers both short-term (from 1-2 days) and long-term storage, even for several years.

  • How can I request a quote?

    You can request a quote by phone or email, and we will respond within 24 hours.

  • Is inbound and outbound shipment to and from the warehouse possible?

    Yes, upon request, we can arrange both inbound and outbound shipments.

  • Can I visit the warehouse in person?

    Of course! Visits can be arranged by appointment, during which we can provide all the necessary information.

Domestic and International Moving

  • Where can I request a quote?

    You can request a quote via phone, email, or through our website's quote request form. We guarantee a response within 24 hours.

  • How long does loading and unloading take?

    This depends on the volume of belongings, but due to packing and proper placement, it is typically a full-day process.

  • What is the transit time?

    The duration depends on the moving locations.

  • What can be transported during a move?

    This depends on the request, but essentially anything considered personal property that fits inside the truck can be moved.

  • What cannot be transported during a move?

    Live animals, ADR-classified hazardous materials, and items that are prone to damage during transportation, such as those that cannot be properly packed or secured, are not allowed.

We are at your service! Do you need expert assistance?

Don't hesitate to contact us! Our company is available 24/7 to meet your shipping needs. Call us or send us an email, and we'll be happy to assist you!